Find out in detail how your personal data is collected, used, and protected. 499bst treats your privacy as a top priority.
The Core Pillars of 499bst's Data Protection Framework
All data transmissions are secured with 256-bit SSL encryption, making it virtually impossible for third parties to access your information.
Your personal data is stored on internationally certified secure servers and undergoes regular security audits.
Your personal data is never sold or transferred to third parties. It is used solely to improve the services we provide to you.
Only authorized personnel can access data on a need-to-know basis. Every access is logged and monitored.
You may request the deletion of your personal data at any time. No data is retained beyond what is legally required.
In the event of a data breach, affected members will be notified within 72 hours and immediate action will be taken.
This Privacy Policy applies to all users of the 499bst website and application. By accessing or using the platform, you are considered to have accepted the terms of this policy.
499bst (referred to herein as "we", "us", or "the platform") is committed to delivering a trusted online betting and casino experience to members across Bangladesh. A core part of that commitment is keeping your personal information safe and secure.
This Privacy Policy explains what types of data 499bst collects, how that data is used, how long it is retained, and what steps are taken to keep your information safe.
This policy applies to the 499bst main website, mobile application, and all associated services. 499bst bears no responsibility for data collected by third-party websites or payment gateways — that responsibility rests solely with those third parties.
This Privacy Policy has been published in English for the convenience of our members in Bangladesh. In the event of a legal dispute, the original English version shall prevail.
499bst only collects information that is genuinely necessary to deliver our services and maintain security. We never gather excessive or irrelevant data. Below is a breakdown of what we collect:
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account verification and notifications |
| Financial Information | Mobile Banking/Nagad number, transaction history | Payment Processing & Security |
| Technical Information | IP address, device information, browser | Security Monitoring & Service Improvement |
| Usage Data | Gaming history, betting patterns | Responsible Gaming & Service Improvement |
Even without registration, 499bst automatically collects certain technical information, such as your device type, operating system, and activity logs on the platform. This data is used solely to improve service quality and ensure security.
499bst uses the data we collect for the following purposes. Each use is driven by a specific reason and carried out with your interests in mind:
You can opt out of promotional emails or SMS at any time. However, important transactional messages will continue to be sent.
499bst never sells your personal data to third parties. That said, limited data sharing may occur in specific circumstances:
Important: Outside of the circumstances listed above, your data will not be shared with anyone. Every instance of data sharing is limited strictly to what is necessary.
The 499bst website and app use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the platform remember your preferences.
We use the following types of cookies:
You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working correctly.
499bst retains your data only for as long as necessary. Retention periods vary depending on the type of data and applicable legal requirements:
Once legal retention periods have expired, your data will be securely deleted or anonymized.
As a 499bst member, you hold certain important rights over your own data. These rights are recognized under international privacy law:
To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.
499bst employs industry-leading technology and processes to protect your data. The key pillars of our security framework are:
Please Note: No 499bst employee will ever ask for your password or login credentials. Any such request is a sign of fraud — report it to support immediately.
499bst strictly does not serve anyone under the age of 18. We do not knowingly collect personal data from minors.
If a minor has registered on the platform in any way and we become aware of this, the account will be immediately closed and all associated data will be deleted.
If you believe your child has accidentally registered on 499bst, please contact our support team immediately. We will take the necessary action promptly.
499bst reserves the right to update this Privacy Policy as needed. Any changes will be announced via a notice on the website and sent to your registered email address.
Continued use of the platform after any changes take effect constitutes acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.
Members will be notified at least 14 days before any significant changes take effect. Changes required for urgent security or legal reasons may take effect immediately.
The "Last Updated" date at the top of this page always reflects the date of the most recent change.
If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch. Our data protection team is available 24 hours a day, 7 days a week.
When submitting a data-related request, please include your registered email address or mobile number so we can verify your identity promptly.