499bst Terms and Conditions — Full Platform Usage Policies

499bst (hereinafter referred to as "we", "us", or "the Platform") is a digital platform providing online betting and casino services in Bangladesh. These Terms and Conditions constitute a legally binding agreement governing the use of the 499bst website and app.

By accessing, registering, or using any services on 499bst, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use the platform.

These Terms and Conditions may be updated from time to time. When changes are made, 499bst will post a notice on the platform and update the effective date. Continued use of the platform following any update constitutes acceptance of the revised terms.

A personal account is required to use services on 499bst. You must provide accurate and complete information during registration. 499bst reserves the right to terminate any account found to contain false or misleading information.

Only one account per person is permitted. If multiple accounts are found linked to the same individual, all accounts will be suspended and all balances may be forfeited.

• Your account password must be kept strictly confidential — sharing it with anyone is not permitted.
• Any changes to your account information must be reported to 499bst immediately.
• The account holder is solely responsible for any unauthorised use of their account.
• The mobile number and email address provided at registration must be verified.
• Transferring, selling, or allowing a third party to use your account is strictly prohibited.

A valid National ID or passport may be required to complete the registration process. 499bst may request identity verification at any time.

You must be 18 years of age or older to register and use 499bst services. Under no circumstances will anyone under 18 be permitted to open an account or participate in any gaming activities.

The following individuals are also ineligible to use 499bst:

• Residents of countries where online betting is strictly prohibited.
• Anyone currently enrolled in a self-exclusion program.
• Anyone previously banned from 499bst permanently due to a rule violation.
• Officers and employees of 499bst, along with their immediate family members.

499bst supports the most popular payment methods in Bangladesh. You can deposit securely via Mobile Banking, Nagad, Rocket, and bank transfer. All deposit transactions are protected with SSL encryption.

• Minimum deposit: BDT 500 (may vary depending on the payment method).
• Deposits are typically credited to your account instantly.
• Only payment methods registered in your own name may be used.
• The use of third-party payment methods is strictly prohibited.
• If a deposit fails, the funds will be automatically returned within 3–5 business days.
• 499bst does not charge any additional fees on deposits.

499bst members may withdraw their balance at any time. Account verification (KYC) must be completed before initiating a withdrawal. Withdrawals from unverified accounts may be delayed.

• Minimum withdrawal: BDT 500.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Withdrawals are only available to the same payment method used for the original deposit.
• Large withdrawals may require additional documentation for security verification.
• Wagering requirements must be fulfilled before withdrawing any bonus-linked balance.
• 499bst does not charge any fees on withdrawals; however, fees may apply from your payment provider.

In cases of suspicious transactions or security concerns, 499bst reserves the right to temporarily hold withdrawals and conduct an investigation. Members will need to contact the support team and provide the required information.

499bst regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, free spins, and cashback. Each bonus offer comes with specific terms and conditions that must be met.

• Wagering requirements must be met before any withdrawal can be made after accepting a bonus.
• Wagering requirements are typically 5–30x the bonus amount (varies by offer).
• Multiple bonus offers cannot be used simultaneously.
• Bonus offers have a limited validity period — they will expire if not used within the specified timeframe.
• If a bonus is misused, both the bonus and any associated winnings will be forfeited.
• 499bst reserves the right to modify or cancel any bonus offer at any time.

499bst offers a range of betting options, including Sports Betting, casino games, and Live Casino. Specific rules apply to each section.

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If an event is cancelled, the full stake for that bet will be refunded.
• If a bet fails due to a technical issue, 499bst will investigate and make a final determination.
• 499bst reserves the right to void any bet where an obvious error in the odds is identified.
• If a bet is identified as connected to match-fixing or manipulation, all winnings will be forfeited.
• Maximum bet amounts vary by event and market.

For live betting, odds may change based on real-time data. The odds in effect at the moment a bet is accepted will be considered final.

The following activities are strictly prohibited on the 499bst platform. Violations may result in immediate account suspension and forfeiture of any balance:

• Fraudulently claiming bonuses or operating multiple accounts.
• Transactions linked to money laundering or illegal funds.
• Attempting to hack, manipulate, or gain unauthorized access to the platform's software.
• Placing bets using automated bots or scripts.
• Theft or fraudulent use of another member's account or personal information.
• Participating in match-fixing or betting fraud.
• Harassment or abusive behaviour toward other members.
• Accessing the platform from a restricted region using a VPN or proxy.

499bst reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• A serious breach of these Terms and Conditions.
• Registering with false or misleading information.
• Evidence of suspicious financial activity or fraud.
• Account closure at the member's own request.
• Extended inactivity (no login for more than 12 months).

Members may also request account closure at any time. In such cases, the remaining balance (excluding bonuses) will be available for withdrawal.

499bst is committed to protecting the personal information of its members. We only collect data that is strictly necessary to provide our services. Your information will never be sold to third parties.

As part of the KYC (Know Your Customer) verification process, we may request the following documents:

• Scanned copy of National ID (NID) or passport.
• Proof of address (utility bill or bank statement).
• Proof of ownership of the payment method.
• Selfie or video verification may be required when necessary.

For our detailed data protection policy, please visit our Privacy Policy Visit the page.

499bst believes gaming is entertainment — not an addiction. We encourage our members to play responsibly and have put in place a range of protective measures to support that.

• Deposit limits: Set your own daily, weekly, or monthly limits.
• Betting Limits: Set a cap on how much you wager within a given period.
• Break Mode: Temporarily suspend your account for a set period.
• Self-Exclusion: Option to close your account for a period ranging from 6 months to permanently.
• Reality Check: Session time and spending information is displayed at regular intervals during gaming.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. For more information, visit our Responsible Gaming View page.

499bst reserves the right to update these Terms and Conditions at any time. A notice will be posted on the website and sent to your registered email before any changes take effect.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you disagree with any change, please close your account and stop using the platform.

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Any disputes arising from this agreement will be resolved through 499bst's internal dispute resolution process.